Collecting reviews

A complaint reaches you before it goes elsewhere.

The customer leaves their review in the app after ordering. The review does not go into an anonymous form — it lands directly in your panel and is tied to a specific order.

Photo: manager talking to a guest
WHAT IT ADDS

What this module changes.

The problem shows up in time

You hear about a low score as soon as it arrives — it is still possible to react before the customer is lost.

The review is specific

You know which order it followed. No time goes into hunting for the cause.

You can respond

The customer who left the review is identified: you can write to them directly or send a coupon.

HOW IT WORKS

In three steps.

01

You choose the question set

You define what you want to ask and at what moment the review is requested.

02

The customer leaves a review

In the app after payment or after the order — in a few seconds.

03

It lands in the panel

Reviews are gathered by location and date; low scores are flagged with a separate notification.

Review collection is available for every type of business.

Let’s see Feedback working in your business.

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